Viewing a device's policies

On a device's Policies page, you can view the policy group the device belongs to, and the policies that are applied to the device. You can access the Policies page from any page that shows linked device identifiers in the results grid.

Depending on the permissions associated with your user role, the Policies page may not be available.

To view a device's policy group and policies:

  1. On any page that shows linked device identifiers in the first column of the results grid, such as the All Devices page in the Devices area, click the link for the device that you want to view. Summarized information about the device shows in the page header.
  2. Click the Policies tab.

The Policies page is divided into two sections:

  • Data collection: shows the policies responsible for collecting device information from the device
  • Application Resilience: shows the Application Resilience policies that are activated on the device. If no applications are activated, the section is not shown.

To view the status of the device's Playbooks policy, see the Playbooks field. To view the active data points in the device's Custom Data policy, see the Data Points page.

The following information about each policy is shown:

  • Policy Updated: the date and time when the policy was last activated, or the policy configuration was last updated on the device
  • Data Updated: the date and time when the policy last detected new data on the device

  • Status: the activation status of the policy

    Possible values are:

    • Active: the policy is activated on the device

    • Inactive: the policy is not activated on the device

    • No data: the activation status is unknown at this time

    • Not installed: the agent component associated with the policy is not installed on the device

    • Not supported: the policy is not supported on the device's platform type (for example, Chromebooks do not support the Installed Applications policy)

    • Error: an internal error occurred

To view the policy group the device belongs to, or change the activation status of a policy, click Manage policy group.